We offer custom styled packages tailored specifically to your event. Whether you're after a specific table setting, balloon garland or flower display, we can certainly create the perfect package for your special occasion.

Delivery fees will vary depending on your location. The delivery fee covers drop-off, installation and pick-up from your event.

NOTE: We provide our Delivery, Install & Pickup service to all Sydney metro areas.

Our customer pick-up & return locations are located in Bossley Park or Illawong, Sydney. Once payment has been received, we will then provide the specific address details for pick-up (if applicable).

The hire products must be returned the day following your event. If you wish to arrange for alternate times, please contact us prior.

Please Note: We do have a $150 minimum order value storewide for our Customer Pickup & Return service.

Also, our White LED Butterflies are NOT available for Customer Pick-Up & Return as they require our team to set them up.

Once payment has been made, any cancellations between payment date and 20 days prior to the event, a 50% loss of payment will apply.

Any cancellations made within 20 days prior to the event, full payment is lost.

If any unforeseen circumstances may occur, Light It Up Neon Events is willing to reschedule your date, subject to availability.